EDDI Mobility GmbH

With your own EDDI Bike, you’ll enjoy flexible mobility throughout Vienna for the entire duration of your subscription. If something’s not right, just let us know – we’ll take care of it. Repairs are free, and if needed, we’ll replace your bike without any hassle.

The EDDI Bike with all-inclusive service – available as a monthly or yearly subscription in Vienna:

€29.90/month – cancel anytime
€24.90/month – yearly commitment

Special student rates:

€21.90/month – cancel anytime
€19.90/month – yearly commitment

You can usually pick up your rented bicycle in Vienna within 1-2 working days after placing your order.

Anywhere within Vienna’s city limits, we come directly to you:

All you need to do is tell us where your bike is.

As long as the location is publicly accessible and within Vienna, we’ll repair or replace your bike – quickly and hassle-free.

Das EDDI Bike ist mit einer wartungsarmen 3-Gang-Nabenschaltung ausgestattet – ideal für den Stadtverkehr und entspanntes Fahren in Wien.

After completing your subscription or purchase, you can easily pick up your EDDI Bike at our partner store near the Friedensbrücke subway station in Vienna’s 9th district.

You’ll receive the exact address right after placing your order.

EDDI Bikes come in four different sizes – the right model for every height.

We’ll select the perfect bike for you and adjust it individually when you pick it up.

That way, you’ll sit comfortably and ergonomically correct in the saddle – for a healthy and stylish ride through Vienna.

Absolutely! Every EDDI Bike comes fully equipped – with a bell, lights, reflectors, and reflective strips or spoke reflectors on the tires.

This means your EDDI Bike fully complies with road traffic regulations – for safe and relaxed cycling through Vienna.

Only in Vienna for a short time? No problem!

With the monthly subscription, you stay flexible – whether it’s just for a few days or several weeks.

In your account area, you can report damages with just a click – or simply send us an email.

We’ll take care of it quickly so you can get back on the road as soon as possible.

Your bike got stolen? Don’t worry – we’ll help you file the report and take care of the rest.

You’ll only pay a handling fee of €80 – we’ll cover the remaining costs and replace your EDDI Bike.

Need a helmet? No problem – we offer helmets for rent!

For just €5 per month, you’ll receive a properly fitting helmet when you pick up your bike.

Please let us know when placing your order that you’d like to rent a helmet – and don’t forget to specify your size (S, M, or L).

Need a phone holder? No problem – we offer phone holders for rent!

For just €2.50 per month, you’ll receive a phone holder when you pick up your bike.

Please let us know when placing your order that you’d like to rent a phone holder.

You can cancel your EDDI subscription online in the account area .

Please note the one-month notice period .

The EDDI Bike is an urban bike with a minimalist black & white design. Designed especially for the challenges of the urban jungle, the EDDI bike impresses with a light aluminum frame, grippy brakes and wide, white tires.

You can also buy one of our EDDI bikes. Just take a look at our store (https://shop.eddibike.com/collections)

A used EDDI bike is ideal if you want to buy a high-quality city bike at a great price . The bikes come from our own stock and are professionally serviced and technically inspected before being sold. This way, you get a reliable bike at a significantly lower price than a new one.

Buying a used bike not only saves money but is also sustainable. If you're looking for a used bicycle built for everyday urban use, an EDDI bike is a particularly sensible choice.

All used EDDI bikes are carefully inspected before being sold. Technical components such as brakes, gears, tires, and drivetrain are checked and replaced if necessary. Every bicycle is ready to ride, safe, and fully functional .

Minor cosmetic wear and tear may be present, but it does not affect the functionality. This way you can buy a used city bike with verified quality – transparently and fairly.

A new bike is unused and looks brand new – ideal if you want to buy a completely new city bike .

A used EDDI bike has already been ridden, is technically inspected, and is significantly cheaper.

Both options offer the same robust construction and everyday usability. If you're looking for the best price, a used bike is the right choice. If you prefer a new bike, a new one is a better fit.

Many of our used city bikes come from our own stock and can therefore be offered at particularly low prices.

Our focus is on durability, functionality, and everyday usability rather than unnecessary extras. This means you can buy an affordable bike from EDDI that's perfect for the city.

An EDDI bike is suitable for anyone looking for a reliable city bike for everyday use . Whether for commuting to work, university, running errands, or leisure rides – the EDDI bike is robust, comfortable, and requires little maintenance.

It is particularly suitable for people who want to buy a practical, affordable bicycle – as a used or new bike – and who value sustainable mobility.

Yes. The statutory warranty applies to the purchase of an EDDI bike . You are also entitled to a warranty in accordance with legal regulations when buying a used bike .

All bicycles are checked and handed over ready to ride before being sold, so you can buy your city bike safely and without worry .

Simply send us an email to service@eddibike.com or write to us on Instagram or Facebook and we will answer all your questions